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item notifications Help & FAQs

Never miss a sale. Automatically alert your customers when their favorite items become available or drop to a target price.

How it works

1

Connect to Square

Link your Square account so we can securely read your item availability and prices.

2

Automatic Setup

The notification widget is automatically added to all of your connected Square Online sites. You can easily toggle it off for specific sites from your dashboard.

3

Update & Relax

When an item becomes available or drops in price, emails are sent to waiting customers automatically.

Key Features

Let customers subscribe to availability alerts and price drop notifications
Automatically send emails when items become available or prices are lowered in Square
Capture high-intent customers who are waiting to buy specific items
Zero manual work—syncs directly with your Square catalog availability and pricing

What the customer sees

Click to see availability notification example
From: [Your Store Name] via MerchantAddons
Subject: Update: "Classic Leather Sneaker" is now available
Click to see price drop notification example
From: [Your Store Name] via MerchantAddons
Subject: Update: price on "Classic Leather Sneaker" - "Size: 10" has changed

Frequently Asked Questions

Q: Why do you need access to my Square account?

A: We require read access to securely check your item availability and prices, so we can notify your customers automatically.

Q: Do I need to install any code?

A: No! The widget integrates directly into your Square Online sites automatically. No copying, pasting, or coding required.

Q: Will it slow down my website?

A: No, the widget is highly optimized and loads asynchronously so it won't impact your page speed.

Q: Can I customize the email?

A: Currently, we send a clean, branded email on your behalf. We automatically include your store name and the specific item the customer requested. More visual customization options are coming soon.

Q: How often does it check for updates?

A: We listen for real-time updates from Square, meaning customers are notified exactly when an item's availability status changes or you drop a price.

Q: Are there any usage limits?

A: Currently, your usage is completely unlimited! To evaluate fair use, we track whether you send up to 500 notifications per month or recover $10,000 in revenue, but these guidelines are purely informational and are not enforced. There are no automatic overage charges or hidden fees.